Voice calls are not available in all areas.

Open your recent chats by swiping from left to right, or by tapping the box in the lower-right corner. Swipe a chat from left to right to open it, or tap the “New Chat” button in the upper-right corner and select the person you want to call.

If you get a “Busy 😫” message, the recipient is unable to answer a call at this time.

If you’re receiving a call, you can tap “Listen” to just listen to their audio, “Join” to make it a two-way conversation, or “Ignore” to ignore the call.

Video calls are not available in all areas.

You can open your recent conversations by swiping from left to right on the main Snapchat screen. Swipe a conversation from left to right to open it. You can also tap the “New Chat” button in the upper-right corner and then select the person you want to call.

You may get a “Busy 😫” message, indicating that the other person is not available to receive video calls at the moment.

If you’re receiving a video call, tap “Watch” to see the other person but not show yourself, “Join” to join the call and send video back, or “Ignore” to send a “Busy” message.