If your money order has already been cashed, you will not be able to cancel it or get a refund. If there is no tracking number provided, the serial number from the money order is another way to trace it.

Contacting the payee directly is the best way to find out if they might be out of town or otherwise unable to cash in the money order.

The cancellation process if often faster if you provide a receipt than if you don’t.

If for some reason you can’t present yourself in person to the institution, contact them by phone or email and ask for directions about how to proceed.

You will likely be asked to submit a copy of the receipt along with the request form. Depending on the issuer, request forms may be available online. You may also be able to submit you claim via fax, mail, or email.

It is best to get a new money order if you are correcting a mistake on the original money order or if the original was lost or stolen.

For instance, the U. S. postal service will charge $5. 95 to cancel a money order while Western Union will charge $15. 00 (with a receipt) or $30. 00 (without a receipt).