BarkBox might suggest other subscription plans to keep you as a customer, but if you’re adamant about canceling, reject those other offers and continue asking for a cancellation.

Reasons for canceling that have worked in the past include: Covid-related job loss; Dog death; Dog rehoming. [2] X Research source Although getting a response may take a day or two, sending an email is the only way to cancel your BarkBox account immediately.

This method will prevent your BarkBox subscription from renewing at the end of the subscription period. You will still have to pay for your subscription until the final date of your BarkBox membership if you cancel this way. For example, if you signed up for a 12-month subscription and decide after the 3rd box that you don’t like it, you can stop the autorenewal. However, you’ll still end up paying for the last 9 boxes in the subscription. If your autorenewal date is Nov 3 and you cancel Nov 1, your subscription period will auto-renew. You must cancel before the first day of the last month of your subscription period to cancel your plan. [3] X Research source

This will also work if you signed up for the $5 box.