If you paid via credit card, you will have to provide the last 4 digits of the number on the card. You may be asked to confirm that that credit card is still valid in order to issue a refund, when applicable. If you paid via PayPal, you will need to provide the 7-digit PayPal Invoice Number associated with the most recent payment for the hosting services you are cancelling. You may be asked to confirm that that PayPal account is still valid in order to issue a refund, when applicable.